logo Laundry and dry clean

Got Questions? We’ve Got Answers.

Frequently Asked Questions

Yes, we do dry clean leather items. Leather requires special care and professional dry cleaning, so we have a master leather cleaner on site to ensure it is treated properly.

Yes, we dry clean silk. We use a gentle process and ensure that delicate fabrics like silk are handled with care to avoid damage or shrinkage.

Yes, we do. We inspect the gown, treat stains individually, and use a gentle clean to preserve its quality and colour.

Yes, we always pre-inspect garments for stains and treat them wih the appropriate solutions before dry cleaning.

Standard turnaround is 3-4 days, but express service may be available depending on the item.

Same-day service is available if dropped off early – please check with us on the day

It’s a cleaning process using a liquid solvent instead of water, which helps clean delicate fabrics without shrinking or damage.

Yes, like leather, suede requires professional dry cleaning to maintain its quality.

Yes, we do all kinds of alterations such as hemming, button repairs, zip replacements, etc.

Yes. We clean curtains, doonas, cushion covers, and all other home textiles.

Yes, please book an appointment through our website.

Yes, we use eco-friendly solvents approved for both clothes and the environment

Yes, we do. We offer wash, dry, and fold services for everyday laundry.

We recommend separating them. In our laundry service, we sort your clothes by colour and fabric to prevent colour transfer and damage.

Yes we offer pressing services. You can request it along with your laundry.

Laundry uses water and detergent, dry cleaning uses a liquid solvent without water. We’ll recommend the best method based on the fabric.

For laundry, we usually charge by weight. Dry cleaning is charged per item based on the garment type and fabric.

Yes, we clean beddings like doonas, blankets, bedspreads and even sleeping bags.

Yes. We use gentle, eco-friendly solvents which are safe for your kids. We offer low-heat drying options for delicate baby fabrics.

Yes, we send out a text message as soon as your order is ready on the chosen contact number.

Yes, we use a deodorising cycle to remove smells caused by smoke, sweat and other sources.

Yes, we can set you up with weekly or fortnightly pickups and deliveries. Just let us know your preferred schedule.

Yes we clean costumes, cultural wear, and fancy dress pieces using methods suited to delicate fabrics and embellishments.

Yes, rugs and mats can be cleaned. We’ll assess the material to choose the best cleaning method.

Yes, we offer complete inside and outside cleaning for bags and shoes. These will need to be examined by our specialist.

Yes, we take extra care with beads, sequins and embroidery. Some items may need to be hand-cleaned or spotted.

Please let us know immediately – we’ll redo the cleaning free of charge or find a solution that works for you.

Ready for Laundry, the Easy Way?

Say goodbye to laundry stress and hello to fresh, professionally cleaned clothes—delivered right to your door. With just a few clicks, you can schedule a pickup, sit back, and let Washmate handle the rest.

Contact