WashMate Laundry and dry clean

Meet WashMate Sydney: Who We Are, Where We Are and What We Actually Do

Meet WashMate Sydney: Who We Are, Where We Are and What We Actually Do

Meet WashMate Sydney: Who We Are, Where We Are and What We Actually Do

WashMate Sydney is a local dry cleaning and laundry business with two stores, at 326 Crown Street, Surry Hills and Shop 26/55 Norton Street, Norton Plaza, Leichhardt, and a pickup and delivery service that covers Sydney metro seven days. We use eco-friendly solvents, track every garment individually, are fully insured, and are a registered NDIS provider. For a quote, email info@washmate.com.au.

Behind every clean shirt and revived jacket is a team that actually cares how your wardrobe comes back. As spring arrives and Sydney gets busy again, it is a good moment to introduce ourselves properly: who we are, what we do, and why so many locals hand us their laundry, their good suits and their trickiest garment problems.

Who is WashMate?

A Sydney dry cleaning and laundry business, not a faceless chain. We are the people you will actually see behind the counter, and we treat every garment as if it were our own, because a customer’s favourite dress or best work suit deserves that kind of attention. That local, personal approach is the whole point: real people who know fabrics, who will tell you honestly what can and cannot be saved, and who stand behind the result.

Where is WashMate in Sydney?

  • Surry Hills: 326 Crown Street
  • Leichhardt: Shop 26/55 Norton Street, Norton Plaza
  • Everywhere else: pickup and delivery across Sydney metro, seven days, from $15 per order

Most of our customers never visit a store at all. Our pickup and delivery guide walks through exactly how a collection works, and our areas we serve page lists the suburbs.

What does WashMate clean?

One trusted place for the whole household rather than a different specialist for every item. Under one roof we handle:

  • Dry cleaning: suits from $37, dresses from $28, coats from $29
  • Laundry, wash-dry-and-fold at $9.90 per kilo
  • Shirt pressing and ironing
  • Specialist stain removal
  • Doonas from $45, blankets from $45, pillows from $30, bedding
  • Curtains from $39 per metre, rugs from $60
  • Leather, suede, fur and sheepskin from $129
  • Wedding dress cleaning and preservation from $350
  • Designer wear, and same-day and express dry cleaning subject to availability

Whatever you hand over goes to the right process. All prices are starting prices, confirmed after inspection. If it is fabric, ask. Send a photo or a list and we will quote it. Full details are on our pricing page.

WashMate laundry pickup and delivery in Surry Hills, Sydney

Is WashMate eco-friendly?

Yes. We use eco-friendly dry cleaning solvents that are gentler on your clothes and on the planet than traditional harsh chemistry, and you will notice the difference: no heavy chemical smell, and garments that are wearable straight away rather than needing a day to air. That is better for delicate fabrics and better for sensitive skin.

Is WashMate a registered NDIS provider?

Yes. We support NDIS participants with regular laundry and linen help, and we invoice plan managers directly. Our NDIS laundry guide explains how it works for participants, and we have a separate guide for plan managers and support coordinators.

Who does WashMate work with?

Our customers are as varied as the city. Busy professionals who would rather spend their evenings on anything but laundry. Families juggling school uniforms, bedding and everyone’s washing at once. Students in apartments with no room to dry a load. NDIS participants. And hotels, Airbnb hosts, aged care and businesses that need reliable turnaround. Whatever your situation, there is a good chance we already look after someone just like you.

How does booking with WashMate work?

Book a collection online in a couple of minutes, email info@washmate.com.au, call 0403 861 744, or drop in. There is no membership to sign up for. Send one suit or a whole household’s washing. We give you a clear idea of turnaround up front, offer express options when you are in a hurry, and tell you honestly if something needs a little longer to do properly. Standard turnaround is 3 to 5 business days. A recurring weekly, fortnightly or monthly pickup can be set up in one email, with discounts customised to your volume.

What can’t WashMate do?

We would rather say it than let you find out. Some stains will not lift, especially set-in perspiration on silk or old oxidised marks. Some hides are too cracked to save. Mould that has weakened fibres cannot be reversed. We inspect every item and tell you before we start. Being straight about that is what makes the rest of what we promise credible.

What makes WashMate different from a chain or a laundromat?

  • People who know fabrics: the person inspecting your silk blouse or your wool rug has done thousands of them and will tell you what is realistic.
  • Honesty before work starts: if a stain will not lift or a hide is too cracked, we say so first. No surprises on the invoice.
  • One place for everything: shirts, suits, doonas, curtains, rugs, leather, wedding dresses and the weekly washing all go to the right process under one roof.
  • Pickup and delivery as the default: most customers never visit a store. We come to you across Sydney metro, seven days.
  • Eco-friendly solvents: no chemical smell, gentler on fabric and skin.
  • Individual garment tracking and full insurance: every item is tagged on arrival and covered while it is with us.

How much does WashMate charge?

Laundry is $9.90 per kilo, weighed on arrival. Dry cleaning is per item: suits from $37, dresses from $28, coats from $29. Household items: doonas and blankets from $45, pillows from $30, curtains from $39 per metre, woollen rugs from $60. Specialist: leather, suede and sheepskin from $129, wedding dress cleaning and preservation from $350. Pickup and delivery from $15 per order. Every figure is a starting price, confirmed after inspection because fabric, construction and stains change the work. The full list is on our pricing page, and you can email a photo to info@washmate.com.au for an approximate quote.

Which areas does WashMate serve?

Two stores, in Surry Hills and Leichhardt, and pickup and delivery across Sydney metro seven days. That includes the CBD, Inner West, Eastern Suburbs, inner south and Lower North Shore, plus hotels and businesses further out by arrangement. Our areas we serve page has the detail, and if your suburb is not listed, book anyway and we will confirm.

Does WashMate work with businesses?

Yes. We look after hotels and serviced apartments, Airbnb hosts, aged care providers, restaurants and corporate uniforms, with regular scheduled collections and invoicing. See our hotel guest laundry guide and aged care laundry guide, or email info@washmate.com.au with your volume and we will put together a schedule.

What should a first-time customer expect?

Book online in a couple of minutes, or email or call. Leave a bag out or drop in. Your items are tagged and inspected on arrival, and if anything needs a conversation, we contact you before we start. Everything is cleaned by the right method, pressed or folded, and delivered back or ready for collection in 3 to 5 business days as standard, faster when you need it and we can. Most people book a second time within a month.

Frequently asked questions

Where is WashMate located in Sydney?

326 Crown Street, Surry Hills and Shop 26/55 Norton Street, Norton Plaza, Leichhardt. Pickup and delivery covers Sydney metro seven days.

Does WashMate offer pickup and delivery?

Yes. Contactless pickup and delivery runs across Sydney metro seven days, from $15 per order, and can be set up as a recurring weekly, fortnightly or monthly collection.

Is WashMate an NDIS registered provider?

Yes. WashMate is a registered NDIS provider and invoices plan managers directly for laundry and linen services.

How much does WashMate charge for laundry?

Laundry is $9.90 per kilo, weighed on arrival. Dry cleaning is priced per item, for example suits from $37 and dresses from $28, with all prices confirmed after inspection.

Does WashMate do same-day dry cleaning?

Same-day and express dry cleaning are available subject to availability, on pickup and delivery across Sydney metro as well as in store. Book online, email or call and we will confirm what we can do.

Book your first pickup with WashMate today

If laundry has been quietly stealing your weekends, hand it to a local team that treats it as seriously as you do. Laundry is $9.90 per kilo, pickup and delivery runs across Sydney metro from $15, and every price is confirmed after inspection. Book online, email info@washmate.com.au or call 0403 861 744.

Follow @washmate.sydney on Instagram for before-and-after garment transformations, care tips and a look behind the scenes at how our Sydney team works.

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